Subject: Aircall September Update
From: Aircall Team <[email-masked]>
To: [email-masked]
Date: Tue, 24 Sep 2019 09:48:58 -0500 (CDT)

Product Updates
New Aircall Phone for Desktop — now in beta
We have been hard at work strengthening our desktop phone with updated code and a fresh design, and we can't wait for you to try it. We will be gradually rolling it out to Aircall users. Here's what you can expect:

* A fresh, clean design
* New features like search by number or contact
* Updated code with improved performance

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Use QoS to ensure the best call quality. Take a look at our updated list of IP addresses, which includes locations closer to you. You may need to update your settings to get the best quality. Learn more. <http://connect.aircall.io/WR00NzH0P0k4Ja900w0zm00>

Featured Integration: Segment
Connect Aircall with Segment to build a more comprehensive view of the customer that includes phone call history.
> Learn more <http://connect.aircall.io/b0000aHPmRl0J90O040wz0z>

Tips & Tricks
Best practices and insights from the Aircall team

Create a Coaching Culture
Aircall's Agent Coaching feature helps supervisors to support and train new team members. Aircall Admins have the ability to monitor live calls and even whisper to an agent without alerting the customer. When reps need help, you can be there for them when it counts.
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Events & Community
Learn, Grow, Explore, Discover

Burgers, Beer & B2B Sales
Sept 25: Austin, TX 
Learn more <http://connect.aircall.io/K00w0RH00Pmm4Paz900z0J0>

Zendesk Showcase 
Oct 3: San Francisco, CA
Learn more <http://connect.aircall.io/Am0z00RH40za09w00P060zJ>

Elevate CX Oct 18-19: Austin, TX 
Learn more <http://connect.aircall.io/XaP09AH0z000Jm0zw040R70>
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Special Offer for Aircall
Looking for a smarter corporate card? We’ve partnered with Brex to give Aircall customers 75,000 Brex Rewards points upon signing up!
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Featured Customer
Zizoo makes boat holidays easy
Zizoo <http://connect.aircall.io/Y0a0m0Dz900wz004PHR0aJ0> connects charters with travelers looking for bespoke boat holidays in over 30 countries. The Zizoo team uses Aircall to respond quickly and guide customers through the booking process.
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Good Reads
From the Aircall Blog and around the Web

The road to SDRdom: Here are the six stages of the first time cold caller
The first skill that every sales rep needs to perform successfully is the cold call. Bryan Elsesser of Aircall explains the six distinct stages reps go through when learning to perfect this technique.

> Read the blog post <http://connect.aircall.io/G0H0Jm40zQ0nR0aP00009zw>

How Spendesk uses Typeform and Aircall to capture customer feedback
"The Typeform-Aircall integration <http://connect.aircall.io/wHzJz0aRP000090G00w4d0m> takes our standard exit form and brings it to life. Once the form is submitted, it’s easy for our success team to instantly reach out to them at the click of a button." 

> Read the article <http://connect.aircall.io/jwHH004PR000z09zJae0m00>
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