Subject: Re: Portuguese Language Test - Aryan Srivastava
From: HR Livesalesman <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Cc: saurabh <[email-masked]>, Deeksha Dadu <[email-masked]>, Urvika Chaudhary <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Fri, 20 Sep 2019 23:24:19 -0700 (MST)

This applicant was rejected internally. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Aryan Srivastava" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Friday, 20 September, 2019 19:44:40 
Subject: Portuguese Language Test - Aryan Srivastava 

		Foreign Language Screening Test 	Name 	Aryan Srivastava 
Whats your first language 	Portuguese 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Dear Sir sorry for the inconvinence cause to you.Definetly you will get your pizza free because as i seen it's already been more than 30 minutes could you please confirm your address again. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Aryan. And I am from Varanasi my father is businessman my mother is teacher and I have two younger sisters.I completed my 10th and 12th from varanasi and graduation from Aligarh I had done B.Tech in cse and Iam 2017 passout rhen after I started work for CIPL on the project of TPDDL as a Technical support I resigned in march 2018 then after I started to learn Portugues Language In Begineer and Elementry level from Embassy of Portugal and I completed my Advance level from Langécole Moolchand. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Bom atendimento ao cluente é que você os tratou e resolveu a consulta. E o excelente atendimento ao client é que você lidou com a consulta ao cliente, além de criar a lidar com qualquar cliente agressivo com muita calma. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Eu tenho Atençao. 
Eu tenho habilidades para resolver problemas. 
Sei como lidar com clientes agressivo 
Eu concluo meu trabalho em um determinado momento. 
Eu tenho habilidades de gerenciamento de tempo. 
Capacidade de usar lunguagem postivia com os clientes. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Eu viajei varanasi é uma cidade muito bom. Varanasi tem muitos lugares para visitar são muitos templos em varanasi approximadamente 3000 templos là. Varanasi tem muitas universidades, mas uma das famosas é a BHU, que é treceira maior universidades da India. India tem muitas ghats são muitas ghats em varanasi approxidamente 84 ghat lá. 
Membro do parliamento de varanasi é o nosso primeiro ministro do India Shree Narender Damodardas Modi. Ele fez muito pelo desenvolvimento de varanasi elefez varanasi verde e clean. Varanasi é a cidade mais antiga do mundo e cheia de culturas. Obrigado.