Subject: Transcript of 17 Sep 2019 19:36:57. Operator: John. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 17 Sep 2019 13:46:24 -0400

Chat transcript

	

	
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	John Tue, 09/17/19 05:36:57 pm UTC
	
		Hello, Can I help you plan your upcoming vacation?

	Client 05:36:57 pm
	
		14 Day Romania & Bulgaria: price, departure dates, size of the group?

	John 05:37:17 pm
	
		Hi, welcome to JayWay Travel.
	
		Yes, all our sample itineraries that you’ll find at the below link have a Price Guide function where you can enter the number of people traveling, month of travel and category of accommodation to get an instant price estimate.

http://www.jaywaytravel.com/itineraries
	
		Moreover, I will have one of our expert vacation planners get in touch with you to understand your requirements and plan a customized itinerary.
	
		May I get your full name and contact number?

	Client 05:39:48 pm
	
		My name is Shirley and i prefer to be in touch by e-mails: [email-masked]
	
		thanks

	John 05:39:57 pm
	
		Sure
	
		How many days (duration) are you planning this holiday for? Do you also know when you would want to leave?

	Client 05:41:44 pm
	
		I am arriving in Bucharest after Danube cruise and would like to see key elements of Romania and Bulgaria (June 1 to 10).

	John 05:41:51 pm
	
		Noted
	
		How many members would there be in the travel group? Please specify if there are children travelling with you.

	Client 05:43:30 pm
	
		Just two adults in my group.  Can travel with others (no more than 20 preferably)

	John 05:43:44 pm
	
		The only group tours we run are in Italy: http://www.jaywaytravel.com/italy/gourmet-tours
Unfortunately, we don't offer group tours for other countries.

	Client 05:43:56 pm
	
		ok.

	John 05:44:13 pm
	
		Great! Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.
	
		Is there anything else I can help you with?

	Client 05:44:31 pm
	
		no.  Thanks

	John 05:44:41 pm
	
		It was nice talking to you. Have a great day, goodbye!

	Client 05:45:32 pm
	
		By the way, do you offer small group in Southern Italy, like Naples and the surrounding areas?

	John 05:45:59 pm
	
		Please allow me a moment to check

	Client 05:46:13 pm
	
		You can just e-mail me

	System 05:46:22 pm
	
		Client archived the chat

	9m 25s

Chat has been opened from website: https://jaywaytravel.com/itineraries/romania-and-bulgaria-2-week-tour#itinerary-5-sofia

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