Subject: Portuguese Language Test - Dionisio Cruz
From: Dionisio Cruz <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Sep 2019 03:40:11 -0400

| | Foreign Language Screening Test

Name | Dionisio Cruz
Whats your first language | Portuguese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | O should ask apologise to the costumer them I should immediately call to deliver to do fast as possible to deliver on the address that costumer is located and make the costumer be peaceful with all respect and simpaty to make the hope that can trust in our job
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I’m doing b.tech in mechanical engineering I have Knowledge of IT i have small knowledge of franch I did 2 months which make get some basic os franch
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | O bom cliente e aquele que e satisfeito com o trabalho oferecido por uma determinada empresa o grande cliente e aquele que tem como meio de compra de grande quantidade a diferença Basea se na compra de pequenas e grande do ponto de vista a satisfazer as necessidades de um ao outro
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | Sou alguém dinâmico e inteligente e calmo na qual me faz de mim alguém mas confortável naquilo que fasso e aprendo rápido e sei ouvir e respeitar o local e o determinado meio em que me encontro

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

Já viajei em cidade de Malanje isto em Angola
Já tive o previlégio de viajar em Chennai tive o previlégio de já estar em cidade de kwanza norte isto em Angola

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