Subject: Re: Transcript of 14 Sep 2019 00:08:57. Operator: Kae. Visitor: Client
From: Deeksha Dadu <[email-masked]>
To: Charles Neville <[email-masked]>
Cc: manager <[email-masked]>
Date: Sat, 14 Sep 2019 03:38:39 +0000

Hi Charles,

This is indeed totally unacceptable and I am extremely very very sorry about this. I am immediately preparing for her replacement. She will be removed from account ASAP. I am talking to her right away.

Regards,
Deeksha

Sent from my iPhone

On 14 Sep 2019, at 08:53, Charles Neville <[email-masked]<mailto:[email-masked]>> wrote:

I’m lost for words.

This is pretty bad as a response EVEN if it was the right website.

Can you assign another operator to us?

---------- Forwarded message ---------
From: 'LiveChat' via Sales Forms <[email-masked]<mailto:[email-masked]>>
Date: Sat, 14 Sep 2019 at 00:10
Subject: Transcript of 14 Sep 2019 00:08:57. Operator: Kae. Visitor: Client
To: <[email-masked]<mailto:[email-masked]>>

        [https://api.livechatinc.com/logos/5360571/0]

Chat transcript

        Kae     Fri, 09/13/19 10:08:57 pm UTC

Hello, Can I help you plan your upcoming vacation?

        Client  10:08:57 pm

Do you provide services in Spain? We used your services last year in Italy, and had a great time

        Kae     10:09:14 pm

Hi there
You can check our services by visiting below link :https://www.colocationamerica.com/services

Client archived the chat
10:10:44 pm

Duration: 1m 47s
Chat started on: https://jaywaytravel.com/private-groups
Referrer: https://jaywaytravel.com/destinations
Visitor geolocation: Miami, Florida, United States / 65.5.139.112
[https://cdn.livechatinc.com/mailing/twitter.jpg] <http://twitter.com/LiveChat>                 [https://cdn.livechatinc.com/mailing/facebook.jpg]  <http://facebook.com/LiveChat>

E-mail from LiveChat<https://www.livechatinc.com/powered-by-livechat/?utm_source=chat_transcript&utm_medium=email&utm_campaign=jaywaytravel.com>

--
--
Charles Neville
Marketing Director
JayWay Travel Inc.
M +420 720 574 576
T +1 914 500 8984
E [email-masked]<mailto:[email-masked]>
W www.jaywaytravel.com<http://www.jaywaytravel.com/>
IATAN Accredited: # 33-7 4707 0