Subject: Transcript of 12 Sep 2019 17:41:13. Operator: Alex. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 12 Sep 2019 11:54:28 -0400

Chat transcript

	

	Alex Thu, 09/12/19 03:41:13 pm UTC
	
		Hello, Can I help you plan your upcoming vacation?

	Client 03:41:13 pm
	
		Just curious, when making flight arrangements, do customers have a choice of first class flights also?

	Alex 03:41:24 pm
	
		Hi there

	Client 03:41:29 pm
	
		hello

	Alex 03:42:46 pm
	
		When making an Itenary we only include the activities and everything else that you tell us to include. Our clients usually book flights with their accrued miles so we give them the option to book a flight themselves.

	Client 03:43:26 pm
	
		oh ok....thought i read where your tours included airfare. my bad....

	Alex 03:44:39 pm
	
		No problem. We can certainly introduce you to better prices and you can check yourself if you are getting a better price.
	
		If you are looking for an Itenary we would surely be able able to help you with that.

	Client 03:47:58 pm
	
		My wife and I are looking at an Italy trip. I noticed you have a 14 and 15 day trip, which would probably be great since it might be the only time we go. We would be looking at probably the spring of next year. also wondered if a 12 day trip is long enough also?

	Alex 03:48:58 pm
	
		Sure that could be however let me put you through to our Travel Experts who would be able to help you further.
	
		May I know your name, email and phone number please?

	Client 03:50:38 pm
	
		My name is Jerry and e-mail is [email-masked].

	Alex 03:50:59 pm
	
		Thanks Jerry
	
		Can I have your phone number as well?

	Client 03:51:53 pm
	
		713-859-7068......I'm really just wanting to know some preliminary info right now. Thanks

	Alex 03:52:06 pm
	
		Sure no problem.
	
		I will pass on the details to the team who would be able to help you with that. Please expect a communication soon.
	
		Can I help you with anything else?

	Client 03:53:31 pm
	
		ok thanks......I am actually getting ready to head to lunch just for communication purposes.

	Alex 03:53:55 pm
	
		You're most welcome. Please do enjoy your lunch.
	
		It was nice talking to you. Have a great day, goodbye!

	System 03:54:27 pm
	
		Alex archived the chat

	13m 14s

Chat has been opened from website: https://jaywaytravel.com/itineraries/magical-italy-2-weeks#itinerary-0-rome

Referrer: https://jaywaytravel.com/itineraries

Visitor geolocation: Spring, Texas, United States / 144.94.0.4

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