Subject: Re: LSM Joining Case Test - Anshu Malik
From: Anshu Malik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 Sep 2019 05:32:34 -0400

| | LSM Joining Case Test

Name | Anshu Malik
E-mail | [email-masked]
Phone Number | (91) 9319141336
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

In Blurb 2  the best way is to give e-ticket through e mail irrespective of the availablityof the buyer.

John Smith is out of town for two days but he can recieve his tickets in his email & he can download on the event date to enjoy the Lady Gaga show.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A great customer service is just like the parenting of a child .  We need to satisfy him with full conviction , explain in detail about the product so that customer remains with us for the future but as far as good cus service you are more focussing on the outer layer without giving your inputs and solving the queries of customer

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