Subject: Transcript of 10 Sep 2019 00:12:26. Operator: Kae. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 9 Sep 2019 18:26:54 -0400

Chat transcript

	

	
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	Kae Mon, 09/09/19 10:12:26 pm UTC
	
		Hello, Can I help you plan your upcoming vacation?

	Client 10:12:26 pm
	
		A friend & I hope to visit Krakow, Warsaw & Vilnius in spring 2020. We are 3 ladies in our 60’s & both of us have grandparents that came from both Poland & Lithuania. We do want to visit the hill of crosses. Also I have a daughter who lives in northern Italy & teaches in Switzerland. She has 2 weeks off every Easter time. She may join us for the Krakow portion of trip. I think I looked at your tour agency last year on line when we were first starting to talk about travel to both Poland & Lithuania.

	Kae 10:12:51 pm
	
		Hi there

	Client 10:13:55 pm
	
		Oops 2 ladies in our 60’s. My name is Helen Dziedzinski Santoro & my email is [email-masked]. Thank you

	Kae 10:14:12 pm
	
		Sure. We can arrange a customize tour based on your preference, budgets and requirement
	
		What about hotel accommodation? Would you prefer 3/4/5 star?

	Client 10:15:01 pm
	
		Probably a 4 star?
	
		We would be traveling from Boston MA USA

	Kae 10:16:00 pm
	
		Finally, What kind of activities do you like to do on vacation?

	Client 10:17:27 pm
	
		Walking tours, historical museums, markets

	Kae 10:17:47 pm
	
		May we have phone number too?

	Client 10:18:11 pm
	
		978-857-8738 is my cell
	
		978-682-4540 is land line
	
		interesting is that my sister in law was in Wroclaw for 6 weeks this year doing training for bank & my brother joined her for 3 weeks. Also my nephew will be visiting Poland as a teacher with a small school group in June 2020

	Kae 10:21:01 pm
	
		Oh i see
	
		How many days (duration) are you planning this holiday for?

	Client 10:21:26 pm
	
		I think @ 10 days

	Kae 10:22:41 pm
	
		Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.

	Client 10:23:18 pm
	
		Thank you

	Kae 10:24:43 pm
	
		You're welocme
	
		You're welcome**
	
		Is there anything else I can help you with?

	14m 28s

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