Subject: No sound on Inbound calls
From: Arjun Hurry <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>, kaeiarablythedelfino <[email-masked]>
Date: Fri, 6 Sep 2019 15:35:43 -0700 (MST)

Hi Ashish, 

Both Kae and I have been getting sound issues all shift - we cannot hear the customers on inbound calls. This is an issue for both HFL and LM. Some calls are fine, but on multiple calls tonight, neither of us has been able to hear the customers. 

We both rebooted our phones as well. Please check. 

Thank you, 
AJ