Subject: Re: Cannot hear voice 295592
From: Ashish Dabral <[email-masked]>
To: CommPeak <[email-masked]>
Date: Fri, 6 Sep 2019 08:07:12 -0700 (MST)

Yes we have our own pbx but we are using your service. Please check account [email-masked]. Also I have shared the old ticket with you- 266974 

Regards, 
Ashish Dabral 

From: "CommPeak" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Friday, September 6, 2019 8:29:07 PM 
Subject: Re: Cannot hear voice 295592 

Hi Ashish Dabral, 

Based on your account you do not have any dids with us. Do you have your own pbx? 
Thanks, 

Justin V 
Technical Support 

On Fri, 6 Sep at 10:54 PM , Ashish Dabral <[email-masked]> wrote: 
For outbound calls its working fine,however for inbound calls we are not able to hear the customer. 

Regards, 
Ashish Dabral 

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From: "CommPeak" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Friday, September 6, 2019 8:19:06 PM 
Subject: Re: Cannot hear voice 295592 

Hi Ashish Dabral, 

So you cannot hear the client correct when you try to dial 8592406762 ? 
Thanks, 

Justin V 
Technical Support 

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On Fri, 6 Sep at 10:39 PM , Ashish Dabral <[email-masked]> wrote: 
Yes this the correct account. You can check our previous ticket -266974 

Regards, 
Ashish Dabral 

BQ_BEGIN

From: "CommPeak" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Friday, September 6, 2019 8:00:39 PM 
Subject: Re: Cannot hear voice 295592 

Hi Ashish Dabral, 

On this account [email-masked] you do not have any DIDs with us. Are you sure that this is the correct account? 

Thanks, 

Justin V 
Technical Support 

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