Subject: Re: Cannot hear voice 295592
From: Ashish Dabral <[email-masked]>
To: CommPeak <[email-masked]>
Date: Fri, 6 Sep 2019 07:54:52 -0700 (MST)

For outbound calls its working fine,however for inbound calls we are not able to hear the customer. 

Regards, 
Ashish Dabral 

From: "CommPeak" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Friday, September 6, 2019 8:19:06 PM 
Subject: Re: Cannot hear voice 295592 

Hi Ashish Dabral, 

So you cannot hear the client correct when you try to dial 8592406762 ? 
Thanks, 

Justin V 
Technical Support 

On Fri, 6 Sep at 10:39 PM , Ashish Dabral <[email-masked]> wrote: 
Yes this the correct account. You can check our previous ticket -266974 

Regards, 
Ashish Dabral 

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From: "CommPeak" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Friday, September 6, 2019 8:00:39 PM 
Subject: Re: Cannot hear voice 295592 

Hi Ashish Dabral, 

On this account [email-masked] you do not have any DIDs with us. Are you sure that this is the correct account? 

Thanks, 

Justin V 
Technical Support 

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On Fri, 6 Sep at 10:23 PM , Ashish Dabral <[email-masked]> wrote: 
Hi There, 

I just received call from this number(8592406762) but still same issue. 

Regards, 
Ashish Dabral 

BQ_BEGIN

From: "CommPeak" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Friday, September 6, 2019 7:51:45 PM 
Subject: Re: Cannot hear voice 295592 

Hi Ashish Dabral, 

We will check that one for you. But for further investigation. Do you have the number that called you? So that we can further trace why you cannot hear your client. 

Thanks, 

Justin V 
Technical Support 

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BQ_END

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