Subject: Re: LSM Joining Case Test - Nirmal Kumar
From: Nirmal Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 Sep 2019 03:33:37 -0400

| | LSM Joining Case Test

Name | Nirmal Kumar
E-mail | [email-masked]
Phone Number | (+91) 8076086440
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This Blurb is correct because It gives proper instructions to the customer.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1. The great customer service will gives proper instructions and appreciation to the customer whereas in good customer service it is absent.

2. The great customer service will maintain relation in future also whereas in good customer service it is not present.

3. The great customer services will have proper schedules and will not late for a minute to deliever their services to the customer whereas in good customer service customer care executives might delay their services for short period of time.

4. In great customer service we find continous offer of various kinds of gift voucher in order to attract customers whereas in good customer service it is not faithfully and properly follow

5.In great customer service we find that greetings, appreciation, response etc. will done quickly whereas in good customer service operators might not give attention to all these things.

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