Subject: Re: LSM Joining Case Test - ruchika pradhan
From: ruchika pradhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 Sep 2019 05:25:34 -0400

| | LSM Joining Case Test

Name | ruchika pradhan
E-mail | [email-masked]
Phone Number | (91) 7838401082
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | in the blurb 1 the agent had confirmed the customer that as earliest as he/she will be trying to send the ticket in the mentioned address with the tracking details so she/he can track the status easily via online
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | a good customer is always expecting from us to resolve there issues even suppose if we have some issus like technical or may be other issues,they are not trying to understand that but a great customer is always understand the customer service issues as well and once there issue get resolved they shared there feedback as well.

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