Subject: Re: LSM Joining Case Test - RAHUL KHETRAPAL
From: RAHUL KHETRAPAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 Sep 2019 04:43:11 -0400

| | LSM Joining Case Test

Name | RAHUL KHETRAPAL
E-mail | [email-masked]
Phone Number | (+91) 9506615553
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

*As the client require the ticket at the hotel, we need proper address to process the ticket to reach to the client at the correct address and on the required time.

*for the comfort of the client, we have given another media to update quickly their hotel address on th link http://www.viagogo.com/Help/76.

*we are ensuring the shipment and giving tracking link for the comfort of the client.

*for confirming about no misconvenience occurs, we informed the client that he must inform the responsible person to recieve the ticket.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | good customer service is what a client expect and great customer service is with what client is not only satisfied but also happy to get served by us as this creates a long term relationship with the client and his reconnection to us whenever he needs the service.

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