Subject: Arabic Language Test - gufran ali
From: gufran ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 27 Aug 2019 04:42:30 -0400

| | Foreign Language Screening Test

Name | gufran ali
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | first of all i have to say the custumer stay on the phone and then i shall check all the details provided by custumer . i can get reinformation about his address detail so that i could check out where i went wrong .after that i shell tell them where i or he/she went wrong during the order for example mishappining with phone no. then i will reqest him wait agin for the delivery time . after that soory for every mistake and sy again not to be woory about order this time because we are going to deliver it this time correctly so thank you sir/maam make me remind about your order.have a good day thanks
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | i got my primary education at my home town .then i went to my city for higher education fromwhere i did my high school and then my intermediate from government raza intercollage rampur up .after that i did my graduation from government raza degree collage rampur after some time i got a chance to be success in technical entrance for junior engineer in u.p.board of technical education.i had addmission in government polytechnic rampur u.p after three year completion i got my diploma in electrical engineering.i had a job for two years in engineering department .after that i resign from my job and i am working in a medical tourism company here in delhi national range area.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

great custumer sevice is that in which you can satisfy vary custumer again and again for your product while in good custumer service may be possible to satisfy one time or more than it.
in great cutumer service you can gethighly satisfation reply while in good one genraly so so

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | اب
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | لا

| |