Subject: Fwd: Audits
From: Deeksha Dadu <[email-masked]>
To: Arjun LSM AJ <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 23 Aug 2019 17:13:58 +0000

Hi guys,

Whose chat was this? Please see the feedback.

Regards,
Deeksha

Sent from my iPhone

Begin forwarded message:

From: "Vodka Bunny!!" <[email-masked]<mailto:[email-masked]>>
Date: 23 August 2019 at 22:37:12 GMT+5:30
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: Re: Audits

Hi Mam,

Sorry, I thought you mean on the attached file. Will do

Please see the audit report from yesterday 22nd Aug

TXT Nation

Agent : Not sure who took the chat, but as per the time frame, it looks like Arjun
Feedback : Customer interested in short code service but not willing to share their contact details. We could have explain in better way why we need their contact details, rather than keep repeating "Phone number and website URL"

Oscar Welcome to our livechat service.
Hi, how can we help you today?6:29:25
Alex saitotiHello naitaji short code .....6:29:34
Alex saitotiI need short code because starting Narok Award 20196:30:29
Alex saitotiWhat are the qualifications to submit?6:31:22
Oscar Please provide your company name6:32:07
Oscar Phone # and company URL6:32:23
Oscar and phone # too6:32:38
Alex saitotiI dont have A company i have a selfhelp youth group ......"Masta Music Empire"6:33:32
Oscar Phone number (with country dialing code) and website URL6:34:15
Alex saitotiTunataka ile shortcode ya mtu akivote anakatwa 6bob or 106:35:11
Oscar English please6:39:00
Oscar May I have your Phone number (with country dialing code) and website URL6:41:01

======================================================================

Thanks
Rama

On Fri, 23 Aug 2019 at 13:58, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:
Hi Rama,

Thank you.

As requested earlier, can you please copy paste the problem chats in the body of the email moving forward?

Regards,
Deeksha

From: Vodka Bunny!! <[email-masked]<mailto:[email-masked]>>
Date: Friday, 23 August 2019 at 11:58 AM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: Audits

Hi Mam,

Please see audit reports from 21st Aug

Thanks
Rama