Subject: Re: LSM Joining Case Test - Arjun chauhan
From: Arjun chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Aug 2019 05:13:58 -0400

| | LSM Joining Case Test

Name | Arjun chauhan
E-mail | [email-masked]
Phone Number | (+91) 9999973243
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I choosed this blurb because in this we are giving confirmation to the customer that they'll be able to send the  tickets as soon as they receive them from the event organiser which will satisfy and clear  the customer query. As well as we are ensuring the customer that the order will be delievered on time on a given address so that customer does not get worried for the delievered time . In customer service we need to make sure that we are providing the best services to the customer so that he does not have to worried and this plays a very major role in customer services.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Conceptually, the main difference between providing good customer service and delivering great service is that, in the former, you are probably only barely keeping your customers satisfied ; while in the latter , you are not only keeping them satisfied - you are also keeping them loyal.

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