Subject: Re: LSM Joining Case Test - riyan suhail
From: riyan suhail <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Aug 2019 04:03:37 -0400

| | LSM Joining Case Test

Name | riyan suhail
E-mail | [email-masked]
Phone Number | (91+) 9811551560
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Yeah I selected Blurb 3 because he is way too convincing and telling the truth. Its just like that on behalf of the company as a customer care executive. He has done a good job and he is looking way to prominent to me than the other ones. He has not pretending and not commiting any fake promises he just told the truth and said i will try my best in a good manner thats why I choosed this blurb.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Well according to me no one is good , bad or great beacause there are many prospectives by which his customer services can be judged. Those factors are followings..
-One from the customer end.
-One from the company end.
These are the factors that might make a difference because customer wants savings and discounts and a company wants profits but maintaining a balance between these 2 options is quite difficult. A executive may be great for customer if he is offering him/her a good deal <might not good for the company> and also he might be good for company and not for the customer although it depends on the situation.

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