Subject: FW: Daily Report 20th Aug
From: Deeksha Dadu <[email-masked]>
To: Phaedrus Arif <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Wed, 21 Aug 2019 10:52:12 +0000

Hey Arif,

Hope you are well

Please see the report below. In the first call if you were available then why did you not pick the call? Also, why did you not call back? I had sent an email a few days back too saying that all missed calls have to be called back. What happened then?

Regards,
Deeksha

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 21 August 2019 at 4:16 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Daily Report 20th Aug

Hi Ma'am,

Please find the Daily report for LMI and HFL. PFB the abandoned calls.

Process Date    Afternoon Shift Morning Shift   Night Shift     Total   Wait Time for Abandoned Time    Time
HFL     20-Aug  4                       4       00:03:45,00:03:45,00:00:55,00:02:06     21:42,21:52,21:55,21:57 In First call Arif was available else Pritish and Arif both was on call. All calls from 2 numbers. call back pending for 1 number
        Total   4       0       0       4

Regards,
Ashish Dabral