Subject: Daily Report 20th Aug
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Cc: saurabh <[email-masked]>
Date: Wed, 21 Aug 2019 03:46:35 -0700 (MST)

Hi Ma'am, 

Please find the Daily report for LMI and HFL. PFB the abandoned calls. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Total 	Wait Time for Abandoned 	Time 	Time 
HFL 	20-Aug 	4 			4 	00:03:45,00:03:45, 00:00:55, 00:02:06 	21:42,21:52,21:55,21:57 	In First call Arif was available else Pritish and Arif both was on call. All calls from 2 numbers. call back pending for 1 number 
	Total 	4 	0 	0 	4 			

Regards, 
Ashish Dabral