Subject: Weekly Report
From: Arnaud Valentin <[email-masked]>
To: Saurabh Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Felix Descamps <[email-masked]>, Tamara Marjanovic <[email-masked]>, Nikolas Su <[email-masked]>
Date: Mon, 19 Aug 2019 20:44:10 +0000

Hi All,

Here is the report for last week August 12th to August 18th

It seems the agent using Priyanka.edm account had a lower productivity than other agents. The overall productivity is also a bit lower than other weeks as the agents were off on the 15th for a national holiday.

For this week we will continue to lower the queues until we finalize the material for the new task.

In terms of queues here is how it is looking.

Let me know if you have any questions.

Best,
Arnaud