Subject: Daily Report- 16th Aug
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Cc: saurabh <[email-masked]>
Date: Sat, 17 Aug 2019 03:13:42 -0700 (MST)

Hi Ma'am, 

Please find the Daily report for LMI and HFL. PFB the abandoned calls. 

Date 	Process 	Night Shift 	Wait Time for Abandoned 	Time 	Remarks 
16-Aug 	LMI 	2 	00:02:30,00:01:21 	22:09,22:52 	The both call was for ES, There were many ES agents in night 
Total 		2 			

Regards, 
Ashish Dabral