Subject: Arabic Language Test - MD SULIMAN
From: MD SULIMAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Aug 2019 04:05:00 -0400

Foreign Language
Screening Test

Name

MD SULIMAN

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

First of all i said very sorry to him and apology him for the
mistake. And i will promise to do not make it again. And i will request him to
give a chance to serve him thaknfuly

In ENGLISH - Please
describe your Background (Personal, Educational, Professional) - 50 - 100
words

My name is Md Suliman. I live in Purnia Bihar. I started my
educational journey from my village i byhearted the holy Quran. After that i
took admission in jamia Alia Arabia mau and compelted Alim in 2015.after that i
came to Aligarh and took admission in BA hons and i completed my graduation from
Aligarh Muslim University, aligarh in may 2019.

In my family i have three sister,one brother and parients in Bihar. My father is
a farmer and mother is a house wife.

In YOUR LANGUAGE: What
according to you is the difference between good and great customer
service?

ليس هناك فرق كثير في خدمة
الزبائن الجيد والاعظم الا قليلا مثلا هاك
تكون سهولة جيدة ولكن في الخدمةالزبائن
الاعظم تكون التقنيقيات الحدييثة والعمال
يخدم ويعمل في طريق جديد

Please answer this
question in YOUR LANGUAGE: In 5 sentences please explain what makes you the
right candidate for customer service job.

هناك
شئ كثير الذي يميلني عن الخدمةازبائن ولكن
لدي علم كتابي وادبي و انا اريد ان اعمل عملا
جهودا بارعا واهم سببي في العمل في الخدمة
الزبائن ان مهارتي تتماثل في الخدمة الزبائن
وانا استطيع ان اكمل واتمم العمل في
الوقت

Please answer this question in YOUR LANGUAGE: In 200
- 500 words please tell us about any city or town that you traveled to

سافرت الي مدينة آغرا قبل اسبوعين مع
زملاءي الاحبة ذهبت الي آغرا باسيارة ووصلت
هناك في الساعة التاسع ثم ذهبت اولا لزيارة
تاج محل. يعتبر موقع التاج اكثر المواقع
السياحية حول العالم حيث يستقبل الموقع سنويا
ملايين السياح التي تقع في الهند مشيد من
الرخام الابيض من قبل الامبراطورالمغولي شاه
جهان وذالك بهدف تخليد ذكري زوجته الذي كان
يحبها حلا جما اسمها ممتاز محل. ثم زرت الي
قلعة آغرا وشاهدت هناك الامكنة التاريخية ثم
زرت الي ميانا بازار ثم رجعت الي مدينة علي
جرا.