Subject: Re: LSM Joining Case Test - Vikash Kumar
From: Vikash Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Aug 2019 03:57:18 -0400

| | LSM Joining Case Test

Name | Vikash Kumar
E-mail | [email-masked]
Phone Number | (0120) 8920645239
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I will be selecting blurb 2 as in this section, customer have an option to go through e ticket which is very easy mode for every customer and rest in this blurb, we are also offering customer to share travel address and departure time to make sure  that  tickets should be shipped to right place. So basically in this section we have make sure in every possible way to make customer satisfy.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In the case of good customer service we provided solution to customer but in the case of great customer service we provided solution to customer as per process needed as well as make sure satisfaction level of customer.

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