Subject: Re: LSM Joining Case Test - Vikas Sharma
From: Vikas Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Aug 2019 03:56:54 -0400

| | LSM Joining Case Test

Name | Vikas Sharma
E-mail | [email-masked]
Phone Number | (91) 7529005931
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | According to me blurb2 is most appropriate answer of above statement.Because the agents was provide complete information to the customer about ticket and event.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

According to me diference between good and great customer service :
Good :To provide the complete infomation on phone about the service when the customer ask to Customer Realtionship Officer.
Great Customer Service : Apart from the complete information on phone.To give a additional service to customer such as sms alert and mail to customer email id  reagards to situation or problem ..

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