Subject: Re: LSM Joining Case Test - Prateek Vishen
From: Prateek Vishen <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Aug 2019 04:56:12 -0400

| | LSM Joining Case Test

Name | Prateek Vishen
E-mail | [email-masked]
Phone Number | (+91) 9873666310
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected blurb 4 because this gives the option of update the delivery address but this option is not given in anz other blurb. I would recommend that if online ticket option will available at portal then it would be good for customer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is that in which company provide service to the customer without knowing that customer is satisfied or not whereas great customer service means to provide services with customer satisfaction.

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