Subject: Transcript of 13 Aug 2019 21:14:33. Operator: John. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 13 Aug 2019 15:21:47 -0400

Chat transcript

	

	
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	John Tue, 08/13/19 07:14:33 pm UTC
	
		Hello, can I help you plan your upcoming vacation?

	Client 07:14:33 pm
	
		My husband and I are interested in private tours in Austria, specifically Vienna and Salzburg. We are thinking of around 7 days in mid October

	John 07:14:53 pm
	
		Hi, welcome to JayWay Travel. How can I help you today?
	
		Sure, we can do that. We specialize in offering customized tours so we will put together a package designed exactly to meet your needs. I will have one of our expert vacation planners get in touch with you to understand your requirements and plan a customized itinerary.
	
		May I get your full name and contact number?

	Client 07:16:04 pm
	
		That will be excellent, thank you. My name is Maria Aluning. I can be reached by email at [email-masked] or my cell 4166180687

	John 07:16:33 pm
	
		How many members would there be in the travel group? Please specify if there are children travelling with you.

	Client 07:16:51 pm
	
		I can also give you my work #. It's best to contact me at work during the day 4168676997
	
		Only  my husband and myself
	
		We have a travel centre working on the flights and hotel unless you can suggest a hotel for us

	John 07:18:51 pm
	
		Our speciality is the land portion of a trip, so we are unable to book flights to and from Europe. We are happy to take care of flights within Europe as part of your trip package, although we are generally unable to use your miles or points for these bookings. If you would like some help or tips, we can give advice for finding flights to and within Europe.
	
		Great! Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.

	Client 07:20:19 pm
	
		that would be nice, thank you.

	John 07:20:28 pm
	
		Is there anything else I can help you with?

	Client 07:20:57 pm
	
		that's all for now. I look forward to hearing back from a travel expert

	John 07:21:13 pm
	
		Sure
	
		It was nice talking to you. Have a great day, goodbye!

	Client 07:21:40 pm
	
		thank you Have a great day as well.

	System 07:21:45 pm
	
		Client archived the chat

	7m 12s

Chat has been opened from website: https://jaywaytravel.com/austria

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Visitor geolocation: Toronto, Ontario, Canada / 198.96.180.245

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