Subject: Re: LSM Joining Case Test - Veepul Dev Singh
From: Veepul Dev Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 12 Aug 2019 05:21:19 -0400

| | LSM Joining Case Test

Name | Veepul Dev Singh
E-mail | [email-masked]
Phone Number | (+91) 7006069131
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As we have to take care of the customer because we are providing customer service, we have to let the customer know how he can update his address with us or in his viagogo account  for the ticket delivery where he actually wants.This will help us in keeping the customer for a long time with our brand and this is what actually good customer service is. We don't have to make the customer happy only while solving their problems but also to ensure that he/she stays with us for a long time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is what we normally give to a customer by solving their problems but at the same time a great customer service leads to the retention of that customer with our company for a long time.So one should be always excited and happy while delivering a service to a customer so that it will hit a great customer service rather than a normal customer service.

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