Subject: Re: LSM Joining Case Test - abhsihek kapil
From: abhsihek kapil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 8 Aug 2019 05:59:46 -0400

| | LSM Joining Case Test

Name | abhsihek kapil
E-mail | [email-masked]
Phone Number | (+91) 8899548842
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i will go with the blurb 4 because customer is asking to deliver the tickets  at hotel now, and if i get a chance to add his hotel address at my end i will do that for him.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1. Good customer service is a service in which we are able to solve the issue customer is facing but in great customer service is something in which we can help out the customer by understanding his/her problem  more clearly withour asking again and again and satisfy the customer.
2.Good customer service means that we simply solve the issue customer is facing but great customer service is something in which we are able to ask customer about other issues realted to the product/service he/she is facing and solve it asap.
3. In good customer service we are able to solve the customer issue simply and in great customer service we are able to solve the customer issue by understanding the issue clearly and helping him/her in understanding the main reason behind the issue.

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