Subject: Re: LSM Joining Case Test - HIMANSHU ARYA
From: HIMANSHU ARYA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 7 Aug 2019 07:05:41 -0400

| | LSM Joining Case Test

Name | HIMANSHU ARYA
E-mail | [email-masked]
Phone Number | (011) 9871960211
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I feel that this is the best blurb given to the customer as it's precise and on-point. The content sure pacifies the buyer and assures him that he will receive the ordered tickets before the event. Also, it does confirms the necessary address for the delivery.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | There's a whole lot of difference between Good and Great customer service. You're just about good when you resolve the query but you're great when you go that extra mile and offer value added services to the customer post resolving the query. It adds a lot to the brand value.

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