Subject: Transcript of 06 Aug 2019 04:05:58. Operator: Andrew. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 5 Aug 2019 22:26:33 -0400

Chat transcript

	

	Andrew Tue, 08/06/19 02:05:58 am UTC
	
		Hello, Can I help you plan your upcoming vacation?

	Client 02:05:58 am
	
		My husband and I are wanting to plan out a trip to Italy maybe a year from now.  Knowing how crowded Italy can be even when it is NOT tourist season, we are open to suggestions for time of year.  We wanted to stay 14 days or so.  The places we want to see are Florence, the ancient parts of Rome and the Vatican.  We are in our 70's and don't do well feeling rushed or with too many crowds.

	Andrew 02:06:39 am
	
		Hi, welcome to JayWay Travel.
	
		Please allow me a moment to read.
	
		In order to help you out, Can you tell me when do you would want to leave if you have any month or date selected ?

	Client 02:13:11 am
	
		We were thinking of traveling next October (2020), depending on crowds and availability of sights to see without feeling rushed.  Not saying anything wrong about you, Andrew, but my Sister has worked with Kevin on 2 previous trips and she really recommended using him.  I was on one of those trips last October and my 2 sisters, 2 nieces and I had the most delightful trip to Romania and Ukraine, following up with family roots.

	Andrew 02:14:59 am
	
		I am so glad to hear that .
	
		I'll help you further in getting in touch with one of our expert planners who'll be able to customize your itinerary  as per your requirement.
	
		In order to do so, May I get your name and contact number?

	Client 02:16:36 am
	
		My name is Connie Buckley.  I live in Bellingham, WA.  My e-mail address is [email-masked].  My cell phone # 360-739-7824.

	Andrew 02:18:46 am
	
		Thank you for sharing the details with us. I'll escalate your request to one of our Trip Planner who will get back to you to help you further.
	
		Is there anything else I can help you with?

	Client 02:19:51 am
	
		Nope.  Will the planner e-mail me or telephone?  I'm retired, so time is not critical!  ;-)

	Andrew 02:23:46 am
	
		You can be contacted anyway. However, if you want to provide a specific time for call, please let us know.

	Client 02:24:49 am
	
		No specific time.  Thank you for your kind help, Andrew.

	Andrew 02:25:55 am
	
		Is there anything else I can help you with?

	Client 02:26:19 am
	
		Nope.  Have great evening!

	System 02:26:32 am
	
		Client archived the chat

	20m 34s

Chat has been opened from website: https://jaywaytravel.com/itineraries/magical-italy-2-weeks#itinerary-0-rome

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Visitor geolocation: Bellingham, Washington, United States / 98.247.177.78

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