Subject: Transcript of 05 Aug 2019 21:28:06. Operator: John. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 5 Aug 2019 15:42:22 -0400

Chat transcript

	

	
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	John Mon, 08/05/19 07:28:06 pm UTC
	
		Hello, Can I help you plan your upcoming vacation?

	Client 07:28:06 pm
	
		We are on Celebrity Constellation cruise out of Venice to Rieja, Split, Dubrovnik, Koto, Catalonia, Naples starting November 8th this year.   Our group is 6 persons, most of the stops is from 8am or earlier and back at Ship at 6 pm.   Wondering if you have private group tours for these destinations in November.  We are also n Venice November 6th for 2-3 days if you offer some private tours here.

	John 07:28:24 pm
	
		Hi, welcome to JayWay Travel. How can I help you today?
	
		Please allow me a moment to read your message.
	
		Sure, we can do that. We specialize in offering customized tours so we will put together a package designed exactly to meet your needs. I will have one of our expert vacation planners get in touch with you to understand your requirements and plan a customized itinerary.
	
		May I get your full name and contact number?
	
		Are we still connected ?

	Client 07:34:07 pm
	
		 Ellen Khoo
	
		i am flying from Hawaii to Seattle today so it’s better if  I’m called in a few days.  7134478933.

	John 07:35:42 pm
	
		Noted
	
		Whats your email we can reach you at?

	Client 07:36:33 pm
	
		[email-masked]

	John 07:37:17 pm
	
		Please specify if there are children travelling with you.
	
		Are we still connected /

	Client 07:39:57 pm
	
		No children.  6 adults ages 60-63

	John 07:39:59 pm
	
		How many days (duration) are you planning this holiday for? Do you also know when you would want to leave?

	Client 07:40:53 pm
	
		We are on a cruise, so it’s more like one day stops at those locations

	John 07:41:02 pm
	
		Unfortunately, as we specialize in complete packages and don't provide individual services we would be unable to help you with this request. If you would like us to prepare a proposal for a complete trip package including our expert trip planning, on-the-ground concierge service, accommodations, transfers, excursions and other local services we are happy to assist.

	Client 07:42:02 pm
	
		Ok thank you.

	John 07:42:09 pm
	
		It was nice talking to you. Have a great day, goodbye!

	System 07:42:21 pm
	
		John archived the chat

	14m 15s

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