Subject: Re: LSM Joining Case Test - Rahul Singh
From: Rahul Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Aug 2019 04:25:58 -0400

| | LSM Joining Case Test

Name | Rahul Singh
E-mail | [email-masked]
Phone Number | (91) 7982552406
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The reply by blurb 2 is appropriate according to me, because it states the exact issue and provides the appropriate solutions for the issue.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

A Good Customer Service is all about knowing and understanding the issues faced bu the customersa and resolving it at its best.

A Great Customer Service is a bit different. You not only need to understand the issue and work on it, you need to emphasise on the 100% satisfaction of the Customer. The customer needs to feel special at the time we are with them, assuring that they need not to return againg atleast with the same issue.

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