Subject: Audits
From: "Vodka Bunny!!" <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Thu, 1 Aug 2019 20:29:14 +0530

Hi Mam,

Please see chat audits from 31st July.

@Ashish Dabral <[email-masked]>  - Please see Bad rated chats from
colo last week, 22nd - 30th July

*BAD RATING*

*Agent : BharatFeedback : Indian customer wants to know the best website to
develop cms or html. Not sure why the customer rated bad here since we are
not able to help find them a website*

Bryan
Hello, would you like to talk about our services?
Visitor
s
Bryan
Hi There
Visitor
which one is best for website development cms or html
Bryan
I am sorry however this is not a general helpdesk and we would not be able
to assist you with your question.
Please check on google for your understanding and help
It was nice talking to you. Have a great day, goodbye!
Bryan closed the chat.
===========================================================

*Agent : AhmadFeedback : Customer simply visiting our website and doesnt
need any help. Not sure why bad rated was given here*

John
Hello, would you like to talk about our services?
Visitor
no thanks
John
Hi
Visitor
just visit some things here
hi too
:)
John
How may I help you today?
Visitor
nah.. just visit this site only not much
John
ok
Visitor
yahh
John
It was nice talking to you. Have a great day, goodbye!
Visitor
how are you today?
John closed the chat.
================================================

Thanks
Rama