Subject: Re: LSM Joining Case Test - Sahila Sadaf
From: Sahila Sadaf <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 30 Jul 2019 07:51:07 +0000

| | LSM Joining Case Test

Name | Sahila Sadaf
E-mail | [email-masked]
Phone Number | (+91) 9319718818
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In my points of view blurb 4 is the correct blurb. In this blurb he told that you will a receive a ticket on time for the event. he asks for providing his complete  address  in county name and city. He also conformed that you will be staying at hotel.you can send a address for some one who will be available to sin for delivery for you. He was asks complete address or account by giving some links, and he also informed to the customer that if he wants to change the his delivery address  by singing in to his viagogo account, and locating the order under his purchases. he informed that when this is done they will insure that the sellers sends out the ticket as soon as possible to the new address. once the seller receives the tickets, they will shipped via track or postal service. and he also informed that you will receive a mail to informed you that your ticket has been shipped to the given address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Customer service is the service where people solved the customer quire. good  and great customer service is the service where solving the customer problem on time and give a correct and right answer to the customer question. Be professional  and polite to the customer. and providing the customer question on time without taking much time to give answer. good and great customer service both are same.

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