Subject: Re: LSM Joining Case Test - vishal rao
From: vishal rao <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 29 Jul 2019 11:34:32 +0000

LSM Joining Case
Test

Name

vishal rao

E-mail

[email-masked]

Phone Number

(+91) 9205526430

Which blurb would you select?

Blurb 5

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I choose
this blurb becouse i find some error in this answer. where as i think in this
question the coustemer wants his tickets delivery an onther location (A hotel
where coutemer is stay), but in the blurb 5 the coustemer support services
answer about ticket price , he did not give any satisfied answer to the
coustemer.

If i say in another word the coustemer wants is tickets another location but
the support service gave information about ticket price , and how to bought the
ticket, how to set the prices of tickets  etc.

In this blurb the support service did not ask anything about his new location
and did not asure that how he support to coustemer. He did not give any
information to the coustemer that how to track the tickets for the new location
. How to find the coustemer his tickets on his new location.

This is the main error which i found in this blurb.

thank you.....

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Resolve all the quries of coustemer is called
Good coustemer services.

And when we give some additional information related to the coustemer proffit is
called Great coustemer services.

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