Subject: Transcript of 29 Jul 2019 02:28:49. Operator: John. Visitor: Client
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 28 Jul 2019 20:43:38 -0400

Chat transcript

	

	
		ref https://www.google.com/

	John Mon, 07/29/19 12:28:49 am UTC
	
		Hello, Can I help you plan your upcoming vacation?

	Client 12:28:49 am
	
		yes, I´´m looking for a trip for two people. We want to travel to Rome, Milan, Venice

	John 12:29:07 am
	
		Hi, welcome to JayWay Travel. How can I help you today?
	
		Sure, we can do that. We specialize in offering customized tours so we will put together a package designed exactly to meet your needs. I will have one of our expert vacation planners get in touch with you to understand your requirements and plan a customized itinerary.
	
		May I get your name and contact number?

	Client 12:31:27 am
	
		My grandma and I want t travel to Rome, Venice, Mlilan, Tuscany

	John 12:32:23 am
	
		Are we still connected ?

	Client 12:32:42 am
	
		yes
	
		My name is Melissa Denis

	John 12:33:21 am
	
		Whats your email and phone number we can reach you at?

	Client 12:33:44 am
	
		my email is [email-masked]
	
		my phone is 7862344276 but i prefer to text
	
		no phone calls please

	John 12:34:22 am
	
		Noted
	
		How many days (duration) are you planning this holiday for? Do you also know when you would want to leave?

	Client 12:35:43 am
	
		10 days

	John 12:35:53 am
	
		How many members would there be in the travel group? Please specify if there are children travelling with you.

	Client 12:36:42 am
	
		i do not know the date, just give me some options
	
		no kids
	
		my grandma is 63 and i´m almost 21
	
		my birthday is on september so i am looking for some days in that month

	John 12:38:25 am
	
		Great! Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.
	
		Is there anything else I can help you with?.
	
		Are we still connected ?/

	Client 12:40:11 am

I am looking for a tour package with hotel, round trip tickets and guide included
	
		yes

	John 12:40:57 am
	
		Our speciality is the land portion of a trip, so we are unable to book flights to and from Europe. We are happy to take care of flights within Europe as part of your trip package, although we are generally unable to use your miles or points for these bookings. If you would like some help or tips, we can give advice for finding flights to and within Europe.

	Client 12:41:32 am
	
		ok

	John 12:42:08 am
	
		I will have one of our expert vacation planners get in touch with you to understand your requirements and plan a customized itinerary.
	
		Are we connected ?

	14m 57s

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