Subject: Transcript of 28 Jul 2019 21:21:22. Operator: John. Visitor: Alane Capen
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 28 Jul 2019 15:33:50 -0400

Chat transcript

	
		
			Name: Alane Capen
		
			E-mail (optional): [email-masked]

	
		ref https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=2ahUKEwiry939qdjjAhXM1lkKHV2tC6wQFjAAegQIARAB&url=https%3A%2F%2Fjaywaytravel.com%2F&usg=AOvVaw1RvbyjzpCMNnEYg76x4MJN

	John Sun, 07/28/19 07:21:22 pm UTC
	
		Hello! How may I help you?
	
		Hi, welcome to JayWay Travel. How can I help you today?

	Alane Capen 07:22:23 pm
	
		We have a trip planned in September. My husband just rebuilt our computer and now I can't find the link to our trip. It used to come up when I searched Jay Way.

	John 07:23:18 pm
	
		Please allow me a moment to check this for you.
	
		Please help me with your contact details.

	Alane Capen 07:26:44 pm
	
		what do you need?

	John 07:27:29 pm
	
		May I get your name and contact number?

	Alane Capen 07:27:39 pm
	
		Alane Capen,
	
		410-251-5158
	
		[email-masked]

	John 07:28:33 pm
	
		May I know the agent name as well?

	Alane Capen 07:29:13 pm
	
		I don't remember his name.
	
		We travel September 21st through October 4, it is a private tour with just four of us

	John 07:30:26 pm
	
		Great! Thank you for sharing the details. I will forward your concern right away. our expert vacation planners get in touch with you as soon as possible.
	
		Is there anything else I can help you with?

	Alane Capen 07:31:52 pm
	
		No, I just need to get in to review our details and choose excursions.

	John 07:31:59 pm
	
		Sure
	
		Can I help you with anything else?

	Alane Capen 07:33:01 pm
	
		no thank you

	John 07:33:06 pm
	
		It was nice talking to you. Have a great day, goodbye!

	System 07:33:58 pm
	
		John archived the chat

	12m 36s

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