Subject: Re: Japanese Language Test - Sneha Bisht
From: Saurabh Dadu <[email-masked]>
To: Virat Joshi <[email-masked]>, Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sat, 20 Jul 2019 09:34:42 +0000

Reject - if she can't do a basic test right, no point asking her to retry.

________________________________
From: Virat Joshi
Sent: 20 July 2019 14:46:10
To: Saurabh Dadu; Ashish Dabral; [email-masked]; [email-masked]
Subject: Re: Japanese Language Test - Sneha Bisht

Hi ,

The language part is not in Japanese  , Please ask the candidate to re do the test

Kind regards ,
Viraat
________________________________
From: Sneha Bisht <[email-masked]>
Sent: 20 July 2019 13:50
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Virat Joshi <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]>
Subject: Japanese Language Test - Sneha Bisht

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Sneha Bisht
Whats your first language       Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   Firstly, i will apologize for my mistake that by mistake i note down wrong address.Then I'll  ask for his corect address again and will listen to him properly, i will ask to give his order again, will properly listen to his address and then I'll assure him that your order will be send to the right address within 20minutes, and if our delivery boy is not able to perform that, then we will not have to pay for your order, and if deliverey boy is able to deliver it than you have to pay for it. And will also apoligize for the late order and will make assure to him that this mistake will be reapeat again.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     My name is Sneha Bisht.I put up in Ghaziabad.I have completed my 10th and 12th standard from Mariyam Nagar, Ghaziabad.I have three more members in my family. My father is an government employee, my mother she is a wonderful housewife and my brother he is an engineer (Adobe) I have completed my graduation from chaudhary charan singh university.I am stuyding japanese language from Tsubomi Institution, cleared my N3 level last december 2018 and have given N2(result awaited).
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      See to become a good service customer you must have proper listening and understaing abilities at the same time person should have patience, so that in future if any situation arise so that one should deal it with properly as well person should be able so make assure to customers also.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        I am determined person and have good listening ability as well proper speaking manners so that it will be easy for me handle and to satisfy customer properly and to assure them.I have quick learning power which will help me to grab things quickly.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     Last year i have traveled Banglore, it is the capital of Indian southern karnataka state.It has population over ten million,making it a megatacy and the third most populous city and fifth most populous urban agglomaration. it is known for its IT companies and an engineers hub, as many engineers and passed out students move their for searching jobs and start up for their career.I have spent their one week, the climate of that place was very nice. I find banglore the best place for travelling as well for the jobs. I have visited there many places lal bagh botanical garden, bannerghta zoo, cubborn park.If you are an art lover then dont miss to visit national gallery of modern art on palace road this gallery is opened in 2009, is the third of is kind in India.Ots housed in colonial mansion with a garden setting and has two interconnected wings which hasfeatures working from earlh 18th century up untill India Independence
It is located in southern India on the dec.can plateau at an elevation of over 900m. Banglore has more than 1000temples and i have travelled many of them and after banglore i have traveled one fifty kilometers more to the mysore it takes about three hours to reach there i have seen there mysore palace which beauty was mesmerized that i am not able to forget, i have seen Chamunda Mandir In mysore, despite of traveling the beauty, nature, and especially southn india food was so good and yum.I will definitely in the future would like to travel that nature beauty place again.