Subject: Japanese Language Test - Madhukar Salunkhe
From: Madhukar Salunkhe <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 19 Jul 2019 07:22:16 +0000

| | Foreign Language Screening Test

Name | Madhukar Salunkhe
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will thank him for ordering pizza then I will apologize for not delivered his pizza yet.I will reconfirm his Pizza order details.I will tell him that due to incorrect  address,pizza delivery get delayed.I will ask customer for correct delivery address & enter it again.I will assure customer that delivery boy is on his way with pizza & will give him tentative timeline. I will thank him again.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Good Afternoon.I am Madhukar Salunkhe.I am 32 yrs old.My home town is Satara in Maharashtra.My hobby is Internet surfing,book reading,etc.I completed SSC education in 2001& completed my Diploma in Digital Electronics in June-2005.I studied Japanese Language in Tokyo,Japan from year 2014-2016.I passed JLPT N2,N3,N4,N5 level.I have work experience of more than 8 years.I worked in Otis Elevator India Ltd,Reliance Communications Ltd,Alcatel-Lucent & Redhat India Pvt Ltd.I am interested in Japanese Language,culture.My next goal is to complete JLPT N1 level in December-2019.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | お客様が満足するサービスが良いサービス。そして不満足なら悪いサービスと思います。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

集中力が高い。
前向きである。
データを分析する。
目標を持って仕事に取り組んでいる。
時間の使い方がうまい

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | 私は東京町が大好きです。日本の首都です。東京は世界で有名な街です。東京の人口が人口は13,929,286人ぐらいです。東京には23区がいます。東京は静かでにぎやかな街です。東京町に売っている寿司やラーメンや天ぷらなどが美味しいです。インドから日本の東京町まで飛行機で10時間ぐらいかかります。東京の人々が車ではなく電車と自転車がよく使います。東京町が地震が多いです。東京の若い人たちのなかで渋谷というところに集まって楽しみます。電車のなかで漫画が読む人がたくさんいます。東京には季節が４つです。季節が春、夏、秋、冬です。東京のスカイツリーの高さが634m、世界一高いタワーです。私はいつか東京へ行きたいです。

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