Subject: Japanese Language Test - Amandeep Bhatis
From: Amandeep Bhatis <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Jul 2019 18:24:51 +0000

Foreign Language
Screening Test

Name

Amandeep Bhatis

Whats your first language

Japanese

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

I will say sorry for the mistake i have done and offer him some
discount and also try to deliver him the pizza as soon as possible

In
ENGLISH - Please describe your Background (Personal, Educational, Professional)
- 50 - 100 words

I am amandeep bhatia living in new delhi uttam
nagar , there are 6 members in my family including me, my parents, 2 younger
sisters and my wife.. as per my educational background is concern i have given
the exams of B.A. final year

In YOUR LANGUAGE: What according to you
is the difference between good and great customer service?

私はホテルでお客様を世話したことがあって、親切な方だから、聞きやすいです。人を手伝うのが好きなのでこの仕事に対し適当です。

Please answer this question in YOUR LANGUAGE: In 5 sentences please
explain what makes you the right candidate for customer service job.

いいカストマーさヒスはお客様を考えたぐらいのさびスして満足するってことですけど、グレトカストマーはお客様が考えたよりもいいさびスして理解出来るまで教えて幸せにすることです。

Please
answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about
any city or town that you traveled to

最近、会社の仲間と一緒にカルナタク州のカラサという所へ行きました。カラサが緑が多くて、山がありました。今回は雨季があってもあそこで山登りをしました。