Subject: Japanese Language Test - Nauman Raja
From: Nauman Raja <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 6 Jul 2019 10:17:27 -0400

| | Foreign Language Screening Test

Name | Nauman Raja
Whats your first language | Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Hello sir this is to inform you that by mistake, I have mentioned a wrong address that’s the reason you haven't received your order till yet so I apologize for the inconvenience caused to you but I make sure this will not happen again so can you please confirm your complete address so, that i can assure, you will get your order on time
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Nauman Raja I am living in delhi and I completed my graduation from Subharti university and I learned Japanese language from Japan. Right now I am working in Japanese company from last 3 year and my total experience is  4.5 year..

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

わたしから良いお客さんサビスが言っていることがやさしに解決するといいます。。
一番良いお客さんサビスが言っていることをちゃんと聞いて早めに解決してそれでお客さんが嬉しい行くが一番良いお客さんサビスです。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | 一所懸命人
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | 私は日本の東京に行ったことがあります。そこは一番大地のことがみんながルールを守っているし優しいしし道もきれいだしうるさくないしあと季節も良かったです。東京が便利な町です遅くなっても安全にどこにも行くことができますそれであそこ誰も喧嘩してないですあと買い物の中で何も買うことができます。

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