Subject: Re: Arabic Language Test - Ahmad Daher
From: Urvika Chaudhary <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: saurabh <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Fri, 5 Jul 2019 03:53:21 -0700 (MST)

Its a yes for this candidate. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Ahmad Daher" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "viraat" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, 5 July, 2019 15:52:09 
Subject: Arabic Language Test - Ahmad Daher 

		Foreign Language Screening Test 	Name 	Ahmad Daher 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Sir: I apologize for the delay in your order and really sorry for inconvenience. And thank you so much for your patience. the delivery boy which came towards you he faced a problem that his bike faced technical error . he is going to reach in 20 minutes to you. we again appreciate your patience and thanks for trusting on Pizza Hut. And for this case the Pizza will be free of cost for you. and we will take greater care in future this will not happen again with all due respect. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I'm Ahmad Daher 26 years old . I have graduated from faculty of economic at Damascus university in Syria.i got English certificate from Os-mania University(Hyderabad) at 2018. I got ICDL certificate from Mamoun International Center in Syria. 
I worked as volunteer in charity from 2011-2017. And currently I'm perusing my MBA at Jamia Humdard university. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	يوجد هناك عدد من اختلافات بين الزبون و العميل الزبون :هو مستهلك للبضاعة بحيث ليس لديه اي ارتباط مع بائع او مركز تجار لذلك لا نتعامل مع الزبون ولا نقدم له خدمات مميزه كالتي نقدمها للعميل العميل : هو الشخص الاكثر أهميه للشركه هو زبون معتمد للشركه حيث انه لا يتعامل مع اي شركه أخرى هو زبون معتمد للشركه حيث انه لا يتعامل مع اي شركه أخرى لذلك نقدم له خدمات مميزه ونحاول تواصل معه في كل وقت ونسعى الى ارضاءه زبون معتمد يمنح الشركه قدره على الإستمرار والتواصلل 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	
1-أستطيع العمل ضمن فريق وأستطيع العمل بشكل منفرد 
2-أستطيع تحمل ضغط العمل وأخذ المسؤولي 
3-استمتع بأجواء المنافسة الإيجابية في بيئة العمل 
4-أتعلم من أخطائي وأخطاء الاخرين ولا أقوم بتكرارها 
5-دائما اضع خطط وأهداف واسعى لتحقيقها بكامل طاقتي 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	لقد زرت مدينه حيدر آباد في الهند لغرض الدراسه ،درست في جامعه العثمانيه التي تعد من اقدم الجامعات في الهند 
حيدر آباد من أروع المدن التي زرتها في حياتي 
زرت هناك بحيرة حسين صقر وسوق شارمنار والسوق القديم 
تمتاز هذه المدينة بمأكولاتها الشعبيه و العربية وخاصه الرز البرياني 
ولقد زرت هناك اكبر شركة للانتاج السنمائي في العالم تدعى راموجي فيلم سيتي 
والناس طيبين جدا هناك 
ويساعدون بعضهم بعض ومعاملتهم جيده مع الأجانب