Subject: Japanese Language Test - rajkumar Kumar
From: rajkumar Kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 2 Jul 2019 08:30:35 -0400

| | Foreign Language Screening Test

Name | rajkumar Kumar
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

first sorry for late and i will reply him about late delivery  i am on the road there are many traffic  just i reached ur location and i am finding ur location can u send me ur location on my whats up because  i am not finding ur correct location  after delivered
pizza  sir sorry for late next we will delivered ur order on time sure  thanks

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

i passed 12 th class since=1995 cbse shcool rani garden delhi 1100031

i started japanese language  since 2009

i completed japanese language course from japproxe institute IIT GATE 2013

Iworked with vaishali company as guest faculty for 1 years from=2014 to 2015

i worked with hitachi zosen pvt ltd from 2016 to 2017
i worked with honda company for 6 months
now i am working saburi tlc worid wide company from nov 2018 to 2019

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

私たちは、顧客サービスを提供するという意味では、応答性と真実および24時間サービスです。

素晴らしい というは　great

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

first  be on time

second  responsible

3  customer cummunication must

4 use to polite language

5t speak truth always  with  customer

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | 私は　家族　と　みんな　旅行　へ行ったことがあります　1日月　前に　マンスリー行きました。　そこは　私の　子どもたち　は　とっても　たのしかった　です　子どもたち　は　コmトファッ　の　かわ　で　1　時間　と　2時間　だけ　遊びました　それから　あめ　が　降って　　川　　に　入って　雨が降って　とても　楽しかった　です　それから　sashtr　　へ　行きました。　石　の中で　出った　水　の　下に　一時間から　4時間　だけ　遊びました　その後　rishikesh の　ホテル　には　2泊分　泊まりました　そこで　ホテル　の　ちかくに　ガンガ川　　がありまし　そこで　ボアト　を　uestion in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that　乗って　川　の　中に　まわりました　私は　家族　の　写真　たくさん　取りました　覚える　の　ために　しました。　2泊分　終わった　の　後　で　ハリダワル　に　行きました。　そこで　夜は　8時頃　アルチー　を　見した　aarti が　終わった　の　あとで　家に　帰りました　私達は　とても　楽しかった　です　これで終わり　どうもありがとう

| |