Subject: French Language Test - MOHD IMRAN ALAM
From: MOHD IMRAN ALAM <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 2 Jul 2019 04:40:36 -0400

| | Foreign Language Screening Test

Name | MOHD IMRAN ALAM
Whats your first language | French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | there is no doubt that Pizza will be delivered in 30 minutes. but we have got a mistake enter his address incorrct. so when the customer did complain once more again for not receving it  so undoubtly we can solve his problem by excuses deeply then i will promiss to deliver in immidetaly afte about in 15\20minutes. so like this action i will do somthing better for him and i will sove this problem by self ,will enter his asddress correctly.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

my Educational Background :  i have complited   B.A in Urdu in 2019 from Jamia Millia Islamia New Delhi.  i have got intermediate certificate from lucknow board up.
and farther we have got Diploma and Advance Diploma in French certificate from Jami Millia Islamia. this is my Educational Background.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | according to me there is not  very fifference between good and grea Customer service because good and great customer servece has similar meaning but there is somthing diffrence is that good customer service is common and great customer  is hihg than good because great customer has to take deeply and carefully about any thing .

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

je ponse  c,estmon personallemen . premier shose  que on comment fais la souci et comment solve le problem.
je ponse ci un verrai condidante fait quele que shose il sora bien pour la customer service Job .
j, ai expleque avec confience.
je sais pas qxpleque tout les shose  alore je ponse que c, est tout.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | il y a une ville ,ou j, ai visite il sa pelle Allahabad , situete a UP .  la ville Allahabad est tres celebre villed,Indie  il y a  beacoup shose dans la Allahabad par exemple la universite Allahabad c,est connu bien il y a beacoup etudiens qui etudient dans la cette unuversite. autre shose qu,est celebre Ganga beacoup personnes voyage a Ganga de tout le monde.j,ai visite a Allahabad pour le pinique avec mes amis  et nous sommes partis la-ba. il y a beacoup personnes que habite a cette ville nous aons conrontre avec lui et nous aons pris enjoy . j,ete beacoup conton ce tompe.

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