Subject: Re: Japanese Language Test - DEEPALI GULATI
From: Virat Joshi <[email-masked]>
To: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 30 Jun 2019 12:07:47 +0000

Hi ,

Please get this candidate to re do the test in JP language correctly.

Kind regards ,
Viraat
________________________________
From: DEEPALI GULATI <[email-masked]>
Sent: 28 June 2019 19:59
To: Saurabh Dadu; [email-masked]; Virat Joshi; [email-masked]
Subject: Japanese Language Test - DEEPALI GULATI

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    DEEPALI GULATI
Whats your first language       Japanese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   As it is a mistake I made so I will have to bear the discount that I would to give to the customer.
I feel it is very important to be honest in any situation. So I will inform him/her about the mistake I made and will apologize for the same stating that it won't happen again.
And that their pizza will reach them in some time.
If still the customer isn't satisfied then I will give a discount on the order and will bear the less amount myself.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     Starting from education, I completed my high school from Delhi Public School, Rohini. After that I completed my graduation in Economics Hons from Delhi University. From past 2 years I have been studying Japanese. I have cleared JLPT N3 in December 2018 and currently I am pursuing JLPT N2. While studying Japanese I have been working in a company named Invent India for past 2 years.
Coming to interests and hobbies, I love calligraphy, reading and watching Japanese Drama.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      sugureta kokyaku sabiisu wa anata no shigoto wo aishite, kokyaku no kitai ni kotaeru koto desu. tokoro ga yoi sabisu wa kokyaku wo henji wo suru toka kokyaku no youkyuu wo hatsu koto dake desu.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        watashi wa tanomareta shigoto wo ishhoukenmei shimasu.
watashi no chousho wa shoujiki toka chuukin toka seikakusa desu.
watashi wa chiimu ni hataraku koto ga dekimasu.
watshi ni totte kokakumanzoku ga hijouni daiji na kota desu.
kaisha to douryou ni taishite hiijouni sonkeishiteimasu.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     Saikin douitsu no furankufuruto no chiiki ni ikimashita. Kaisha ni kawatte shucchoushimashita.Toshi nioitte maitoshi tenrankai ga okonawareteimasu. Soko de watashi wa okyakusama to komiyunikeshon toka nihonjin kyakusama to nihongo de hanashimashita. tenrankai wo shussekishita uchini watashi wa toshi no yumei na basho wo mita kota ga arimashita. takusan shashin mo totta. Furankufuruto wa eigyou no toushi desu. Furunkufuruto no koutsu seido no sousa ga suki deshita. Toshi niwa hito wa mainichi shigoto ga seippai hataraite, yoru niwa raku ni jikan wo sugusu tame ni paatti wo shimasu. Ano toshi no jinkou wa sukunai kedo sainou ga ooi ne. Dakara totemo seizen desu. subete no toshi wa totemo kirei da. Watashi wa itsumo furankufuruto wo itte genki ni narimasu. tabi kara kaette, shashin wo mite takusan kioku ga atama ni ukabu.