Subject: Re: LSM Joining Case Test - Sahila Sadaf
From: Sahila Sadaf <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 28 Jun 2019 02:09:27 -0400

| | LSM Joining Case Test

Name | Sahila Sadaf
E-mail | [email-masked]
Phone Number | (+91) 9319718818
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | blurb 4 is the correct option for this quest in my openion . Beacause she wants to go in 2 days for the events. She wants to recive her tickect on hotel address. In this blurd person is asking for her correct address, name. He tells her to update her address and who will be available to recive the order, and he also informed her to go to your account and update your address by using link,  and they also informed her when tickets or order is done so they informed her they will send out the tickets as soon as possible . He also proving the tracking detail to the customer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is the service where we deal with the customer in a very polite and provided the correct or proper answer  in a correct manner. Great customer service is to satisfied the customer in a proper or good manner. Customer service is a service where we deal with a customer in a  very polite way and solve the query of the customer and satsified with our  correct answer.When customer is hipper so we can handle the customer in a very polite way.

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