Subject: Fwd: Spanish phone support
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Thu, 27 Jun 2019 23:27:15 +0000

What happened here?? Please check and get back to me with details immediately. We didn’t have any Spanish agent? Even if we did not, did we try to arrange a call back?

Sent from my iPhone

Begin forwarded message:

From: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Date: 27 June 2019 at 18:24:38 GMT-5
To: Charlotte Jansen <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Sam Aldred <[email-masked]<mailto:[email-masked]>>, Tom Cotter <[email-masked]<mailto:[email-masked]>>, Piers Tufnell <[email-masked]<mailto:[email-masked]>>, Murray Le-Grice <[email-masked]<mailto:[email-masked]>>
Subject: Re: Spanish phone support

Hi - I am getting this checked now.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Charlotte Jansen <[email-masked]<mailto:[email-masked]>>
Sent: 28 June 2019 04:19:57
To: Deeksha Dadu; Saurabh Dadu
Cc: Sam Aldred; Tom Cotter; Piers Tufnell; Murray Le-Grice
Subject: Spanish phone support

Hi Deeksha and Saurabh,

Our Spanish team have been trying to phone the support desk (during Spanish support hours) but no one is answering.  Can you look into why the line is not being answered please.

On a positive note, I can see that they ended up raising a ticket and the correct response was given by Bharat.

https://lesmillsvirtualapp.freshdesk.com/a/tickets/2464

Thanks

Charlotte

Charlotte Jansen | Customer Service Manager
Les Mills International | [email-masked]<mailto:[email-masked]>
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