Subject: Re: LSM Joining Case Test - Avni Chikara
From: Urvika Chaudhary <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>, Ashish Dabral <[email-masked]>, viraat <[email-masked]>
Date: Fri, 21 Jun 2019 00:08:47 -0700 (MST)

Its a 'No' for this candidate. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Avni Chikara" <[email-masked]> 
To: "saurabh" <[email-masked]>, "deeksha" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "viraat" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, 21 June, 2019 12:33:35 
Subject: Re: LSM Joining Case Test - Avni Chikara 

		LSM Joining Case Test 	Name 	Avni Chikara 
E-mail 	[email-masked] 
Phone Number 	(+91) 7060645094 
Which blurb would you select? 	Blurb 1 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	Blurb 1 because the customer should have proper knowledge about the courier arrival and he can also track the delivery of the courier. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	*Good customer service is, 
we complete the service in the given time peroid and if we are unable to complete it in the given time peroid then we should have to informed the customer about the issue and assigned a time peroid. 
*Great customer service is, 
we complete the service in given time peroid and the customer is satisfied with our service. 	

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