Subject: Re: Daily Report
From: Ashish Dabral <[email-masked]>
To: Arnaud Valentin <[email-masked]>
Cc: saurabh <[email-masked]>, Felix Descamps <[email-masked]>, Tamara Marjanovic <[email-masked]>, Nikolas Su <[email-masked]>
Date: Thu, 20 Jun 2019 06:46:26 -0700 (MST)

Hi Arnaud, 

Thank you for the email . 

I have given the feedback to the team. 

Akshay has recently been assigned to Cross listing task. He is getting familiar with the task and hence is low on his scores compared to his team . I have spoken with the agent and he has assured me he will perform better going forward. 

Ashima was having technical issues with her system . Getty images website was not working and agent was hesitant to skip the task. She had informed me about this issue and IT has been assigned to fix this . IT confirmed to me today that the website is now working and all technical issues have been resolved. 

You will see better numbers from the above mentioned agents going forward. 

Regards, 
Ashish Dabral 

From: "Arnaud Valentin" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Cc: "Felix Descamps" <[email-masked]>, "Tamara Marjanovic" <[email-masked]>, "Nikolas Su" <[email-masked]> 
Sent: Thursday, June 20, 2019 6:50:49 PM 
Subject: Daily Report 

Hi All, 

Here is the report for yesterday’s work 19/6/2019 

Akshay and Ashima seem to have much lower productivity than the other agents. [ mailto:[email-masked] | @Ashish Dabral ] can you check with them why that is? 

Thanks, 

Arnaud